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Archive for August, 2009

Where are Your Email Links Going?

Thursday, August 27th, 2009

You have spent hours worrying about your subject line and your email message, but have you ever stopped to think about where your email links are taking your readers? It is important to make sure that these links are taking your email recipients to relevant places, otherwise they may not move forward with your offer or promotion. Let’s take a look at 4 possible places where your links may be going and what you can do to improve those pages:

1. Landing Page

Many email marketers like to have readers click to a specific landing page that promotes a certain offer. The benefit of doing this is that you can easily perform tests to see what is working and what is not. If your page doesn’t seem to be working, try switching the placement of your images and copy and see if results improve.

2. Home Page

Customers only want to be brought to your home page so many times, especially if nothing new has been changed. To improve this, add new content or images on your home page, or simply send them to a different page on your site that is more focused.

3. Your Blog

Say you put a portion of your latest blog entry in your email and added a link to read more. It is always important to make sure that the link is going to the specific blog entry page, not the blog itself. Why? If you have added new entries since your emails were sent out, your readers may have to scroll down before they can find the story they were reading.

4. Your E-Commerce Site

This is another instance where you do not want to just send readers to your home page. If you have an e-commerce site, send them to a very focused page that relates to your email message.

Creating a Great Email Marketing Design for Your Campaign

Tuesday, August 25th, 2009

While some might say that good copy is key to a successful email marketing campaign, the specialists at ConsumerBase know there is more to it than just a catchy subject line and well-written content. There are also several design factors that you should consider when creating a campaign. All 4 of these design elements can have a considerable impact on the success of your campaign:

Branding

In the early days of email marketing, companies had very little concern for branding. These days are long gone. Email simply provides you with another way of developing a relationship with customers. It should be obvious to your customer who the email message is from before they even open it.

Pictures Paint a Thousand Words

Using pictures, a few quick lines of copy and a link is the best way to grab a reader’s attention. There is no better way to describe your offer than by showing an engaging picture of it!

Don’t Overload It

Readers of your email do not want to be bombarded with the same offer over and over again in your email. Readers also don’t want to be overloaded with numerous offers. Repeat the offer once or twice for impact and wait to see the results.

Analyze Your Customer Base

Have you had the same email design for years? It may be time to make a change and see if it impacts your results. Readers do not want to see the same design over and over. A new fresh layout or color theme can quickly affect the success of your campaign. After making the change, analyze your customers to see what worked and what did not.

ConsumerBase Adds Over 100 Behavioral and Ethnic Data Cards to Nextmark

Thursday, August 20th, 2009

Looking for behavioral or ethnic data cards? ConsumerBase has recently added to their already large list of data cards available at Nextmark, a leading provider of direct marketing tools and resources. Along with our Masterfile, we have also added over 100 behavior and ethnic cards. Both postal and email lists are available on Nextmark now.

The behavior categories for our ConsumerBase data cards include:

Apparel, Auctions, Auto Loans, Bankruptcy, Beauty, Business Opportunity Seekers, Business Opportunity Home Business, Cable and Internet Services, Collectibles and Gifts, Computing, Credit Cards, Dating Services, Debt Consolidation, Education, Electronics, Entertainment, Financial, Fitness, Gambling, Health, Home Business, Home Improvement, Insurance, Investments, Mortgages, Software, Sweepstakes, Tax Services, Telecom, Travel, Weight Loss, Wireless

The ethnicities included in our ConsumerBase data cards are:

African-American, Arabic, Armenian, Chinese, Czechoslovakian, Danish, Dutch, English, Estonian, Filipino, Finnish, French, German, Greek, Hungarian, Indian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Scottish, Serbian, Spanish, Swedish, Thai, Turkish

To find a data card that is best suited for your needs, visit Nextmark or contact ConsumerBase today.

How To Build a Successful Email Database

Tuesday, August 18th, 2009

Thinking of creating a targeted email marketing campaign? In most cases, the key to a successful campaign does not only lie in the subject line or message: it lies in the data. ConsumerBase offers tips on the best ways to build a successful email database:

•    Know your customer – Before you consider creating your email database, you must first take a good hard look at your existing clientele. How do they fit with the overall strategy of your database? Are there ways to segment your existing addresses and numbers? Understanding this information will make it easier when you decide to create email marketing campaigns.
•    Don’t Forget About Context – It is important to always ask people for their email addresses at an appropriate time. If you ask for an address out of context, the person may be inclined to ask why you need it. The reason for your address enquiry should always be relevant in order to gain the customer’s trust.
•    Analyze each email sent out – Once you have established a strong database, it is important to then keep your customers interested. Send out interesting and catchy email messages and analyze the data you receive back. How long was the email open for? What links were clicked on? Paying attention to these details will allow you to create successful messages in the future.

New Trends in the World of Email Marketing

Tuesday, August 11th, 2009

Years ago, when email first began getting popular, it was hard to imagine that this would one day be a prime source of communication. Now, it’s hard to imagine our lives without email. As email marketers, we at ConsumerBase understand the value that email marketing can have on your business. We also understand that the email marketing industry is constantly growing and evolving. While it may seem that email is a straightforward medium that will not keep changing, there are ways that current Internet trends are affecting your email messages. These trends include:

Mobile Email – More and more people are reading their emails on their mobile devices, making it extremely important for companies to provide clean and clear messages, not to mention ones that are compatible with the mobile world.
Video in Email – It started with popular websites like YouTube and has now moved on to email. Video is everywhere on the Internet, and it can really benefit your marketing message to include a video in your emails.
Social Media – Social media is another Internet trend that is taking the nation by storm. Email marketers are starting to see the influence of social networking and micro-messaging in their campaigns.

Want to use any or all of these techniques in your email marketing campaign? ConsumerBase can assist you. Contact an email marketing specialist at our company today to learn more.

ConsumerBase Blog Now on Technorati

Thursday, August 6th, 2009

The ConsumerBase blog is now on Technorati - look for us when you are on there!

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Engaging Your Email Subscribers

Thursday, August 6th, 2009

Have you recently considered creating an email marketing campaign for your company? If so, you must first know and understand the essential strategies that can lead to a successful campaign. Before you get started with your promotions or email lists, you must devise ways to engage your email subscribers. By engaging your email recipients, you are informing them that you are a worthwhile source. This will encourage them to subscribe to your emails and read them on a regular basis.

ConsumerBase offers some general tips to catch and hold your subscribers’ attention:

Make Your Company Known:

In order to engage your subscribers, you must first gain their trust. Start off your email by using a “From” email address that they recognize. You can also entice readers by using catchy and creative subject lines. This can help to bring some recognition to your company and encourage recipients to open your email.

Remember the Significance of Images:

While images should not be the main priority of your email, they can brighten up and enhance your message. You must also remember that some ISPs will initially block your images, and your email should account for that.

Front Load Your Email:

When writing your message, try to use the inverted pyramid strategy of journalism. In other words, make sure to put the most important information at the top of your email. Many readers will view the email in a preview pane or will only read the first few sentences before choosing to continue or delete, so it is very important to wow them with your opening lines.

Testing Your Data and Email Frequency

Tuesday, August 4th, 2009

Before you rent an email list, it is important to know where your data is coming from and whether or not it is reliable. When speaking with your list vendor before purchase, you may want to ask for a random sample of your list. A good list vendor will easily be able to provide you with a sample so that you understand the type of data you will be receiving. By testing, say, 10% of the list, you are able to get a rough estimate of the response rate.

Along with testing data, many companies also choose to test their email frequency. How often should you send out your email marketing newsletter? There is no easy way to know exactly how frequently you should be sending out your emails. The only sure way is to test different frequencies and determine which works best for your campaign. For instance, if right now you are only sending out your emails only once a month, you may want to try and send them more frequently. Try sending the emails out once a week and see if your response rate increases. It’s a very clear strategy: if you don’t test your email frequency, you cannot gauge what effect this, or any other element of your email marketing, is having on your campaign.