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Archive for June, 2009

Different Email Designs Show Different Results

Tuesday, June 30th, 2009

When creating the designs for their email marketing campaigns, many companies tend to use the same thinking that they had for their website. This means that when you receive an email from a company, there is a good chance it will look very similar to their website in navigation and linking. According to a new report from Smith-Harmon, the way that consumers view emails is much different from how they view websites. In order to make their email marketing campaigns more successful, companies must design their emails differently than their websites. Here are a few tips that were highlighted in the study:

Use Fewer Links

Smith-Harmon found that, since viewers spend much less time reading your emails than perusing around your site, fewer links should be used in emails.

Use HTML for Nav Bars

While there is a common debate among email marketers on whether or not to use HTML or an image in the nav bar, Smith-Harmon recommends the former since many viewers have their images blocked by default.

Use Horizontal Nav Bars

The study also found that viewers are much more receptive to horizontal nav bars than vertical. In fact, only 5% of companies currently use vertical nav bars.

Larry Organ Joins Board of Directors at Clearbrook

Friday, June 26th, 2009

Larry Organ, CEO of ConsumerBase, has recently joined the Board of Directors at Clearbrook, an organization that assists children and adults with disabilities. The organization is based in Arlington Heights, Ill. and helps over 3,000 individuals in the Chicagoland area. Larry will act as advisor to the marketing committee, assisting them in developing new strategies for gaining charitable donations.

See our latest press release at PRWeb to learn more about this story.

Is Your Database Secure?

Thursday, June 25th, 2009

These days, databases are getting more and more complex. These sophisticated databases hold information that both marketers and businesses use on a daily basis. Since this data is very essential to businesses and consumers, it is more important than ever for marketers to ensure that the databases they are using are safe and secure.

When determining how safe your database is, you must first consider the security standards in place. If your security policies are poor, it could lead to technical problems. Companies should always speak with marketing professionals before implementing any security solutions. These marketers understand how to work with the IT department to categorize and protect your data.

Marketers and businesses should also keep data sensitivity in mind when performing data hygiene. Often times, when data is first collected, every element is added to the database, including sensitive material. Although this data is rarely used, it can still cause security issues. In order to create lower security risks for your database, it is important to trim out the sensitive files and data from your databases.

For more information about secure databases, contact ConsumerBase today or request a quote.

4 Ways to Make Your Emails Easier to Use

Monday, June 22nd, 2009

Not getting the response you want from your email campaigns? While you may think you have the perfect subject line or message, the readers may not agree. Those who view your email may not have time to read it in its entirety or could be confused about your message. You may need to take your communication to the next level to really entice your recipients. ConsumerBase offers five ways to make your emails easier and more efficient:

1. Write Clear Subject Lines

Viewers will most likely decide to open the email or discard it within a few seconds. Do not spend hours working on cute, catchy subject lines. The more clear and concise your subject line is, the better.

2. Provide Readers With All the Information

If you are providing readers with an offer, such as a certain percentage off an order, you should present all the information. Shoppers will get frustrated if they make it all the way to the shopping cart and find out there are extra charges.

3. Make Sure Subscribing and Unsubscribing is Easy

The last thing you want from potential customers is aggravation when they are unable to easily subscribe or unsubscribe to your emails. This information should be clearly stated within the email.

4. Use Just the Right Amount of Content

Readers do not want to be bombarded with content, but they also do not want to be left wondering what the purpose of the email was. Create accurate and clear content that completely states your message without overwhelming the reader.

Adjusting Your Email Marketing Campaigns for Changed Consumers

Wednesday, June 17th, 2009

The recent popularity of social media sites like Facebook and Twitter has advertisers wondering if these new networking tools will force them to rethink their marketing campaigns. As more stories arise about businesses seeing effective results from these websites, it is becoming less easy to ignore how consumers are changing. These new habits are influencing the way that businesses are marketing their product. Let’s take a look at a few of these new habits:

1. Consumers want real-time information

Consumers now want their information fast. Very fast. They also want the latest and most up-to-date information available. Facebook and Twitter status updates makes it easy for users to find the information they are looking for. What does this mean for email marketers? It does not mean that you need to send messages to these impatient consumers every hour. It does mean that you should fill you messages with new and relevant content.

2. Consumers take advice from friends and family

These days, consumers often take advice from friends and family members before buying. If you send out relevant emails, there is a good chance that those emails will be shared between friends and family.

3. Consumers want a lot of information

Today’s consumers want a lot of information before they decide to purchase a product. If they like what they see on a 30-second TV ad, they will go to the website to learn more. The same goes for email marketing: if they like what they see in your email, there is a good chance they will visit your website for more information.

It is very important to remember these habits when creating your next email marketing campaign. For more information on changed consumers, contact ConsumerBase today.

Email Spending Will Grow to $2 Billion by 2014

Monday, June 15th, 2009

The amount of money spent on emails will increase to $2 billion by the year 2014, according to a new report.

The report, which was called “US Email Marketing Forecast, 2009-2014” was recently released from Forrester Research. The growth in spending for email marketing can be attributed to several factors, including falling CPMs and the growth of social email accounts. According to the study, in five years consumers will receive at least 9,000 marketing messages through email. One third of these messages will be retention emails, due to larger email lists and the sending frequency.

Since more email messages means more clutter, it will be more important than ever for businesses to fill their emails with fresh, relevant content. To make their marketing campaigns more successful, businesses will also have to focus more on email segmentation. Since emails are the basis of online social communication, the increase in social network users will also affect the amount of emails being sent.

The report also says that the amount spent on ad-sponsored newsletters will double by 2014 due to the decrease in print publications.

Facebook Offers Personalized Usernames

Thursday, June 11th, 2009

In an attempt to follow the lead of Twitter, Facebook has announced on its blog that, come Friday night, it will be offering personalized usernames.

What is a personalized username? It is basically a personalized URL. Where before, the URL for your page would show up http://www.facebook.com/pages/ConsumerBase/88611668982?ref=ts (the ConsumerBase page), it will now show up as http://www.facebook.com/consumerbase (URL does not yet work).

Registration will begin at 12:01 a.m. EDT on Saturday, June 13th. Since there will be several name squatters on at this time, you better get on quick to grab your name!

According to the Facebook blog,

“We’re planning to offer Facebook usernames to make it easier for people to find and connect with you. When your friends, family members or co-workers visit your profile or Pages on Facebook, they will be able to enter your username as part of the URL in their browser. This way people will have an easy-to-remember way to find you.”

Have a trademarked name? Facebook is allowing you to register your trademarked name early here. Unfortunately, this is for businesses only, so don’t forget to log in to register your personal name this weekend!

ConsumerBase Now on Facebook and Twitter

Wednesday, June 10th, 2009

ConsumerBase now has a presence on both Facebook and Twitter!

ConsumerBase would love to network with you on these social media sites. To learn about our latest company news and events, follow ConsumerBase on Twitter and become a fan of our Facebook page.

We look forward to seeing you there.

What is Email Appending?

Monday, June 8th, 2009

Almost every Internet user has experienced it. You log in to your email account and your eyes immediately dart to that commercial email you did not sign up for. Where did this email come from? The most likely source is from email appends.

What are email appends?

Simply put, email appends take a portion of your customer database and find matching email addresses. Most often, the email addresses taken are from those with whom you have an established relationship. Email appends give the customer the chance to decide whether or not they want to receive your emails. The email addresses are then appended to your database and sent back to you.

Aren’t these emails SPAM?

No, they are not SPAM. When marketing on the Internet, you must remember that content is king. If you send out relevant and compelling emails, there is a good chance that the email recipients will not only read your email, they will also buy your product! As long as the email is written and sent correctly, it can be a very powerful marketing tool.

4 Ways to Manage Email Addresses and Increase Coverage

Friday, June 5th, 2009

These days, every business is looking to do more with less. When business owners debate between sending postal mail (about a dollar apiece) or email (about a penny apiece), the choice is often clear. While the decision to send out emails is easy, compiling and managing your email list can be a challenge. ConsumerBase offers information on the 4 most effective ways to manage consumer email addresses and increase your base coverage:

1. Email Appends

An easy and inexpensive way of adding to your list of email addresses is through email appends. With third party providers, you are able to append valid email addresses for pennies per record.

2. Be Proactive

Inform personnel of the importance of email addresses and encourage them to use every opportunity to add to your company’s email list.

3. Revise Your Email Permission Policies

Rethink your opt-in policy for email communications. An opt-out policy should be the rule of thumb for business marketers. This policy will help to increase credibility and business relationships.

4. Write Relevant Emails

Once you have your email list, the next step is maintaining. To ensure that your email recipients opt-in, make sure you have relevant, targeted and timely communication.